Cancelation and Refund Policy

American Red Cross CPR and First Aide Classes

A student can cancel class enrollment 15 days before the start of the class without penalty, if a cancellation occurs after this the following amounts are deducted from the original payment:

• 10% from 8 to 14 days before event starts;
• 25% from 3 to 7 days before event starts;
• 50% from 1 to 2 days before event starts;
• 100% from 0 to 0 days before event starts or 1 day after event starts
• Please note: any sales tax incurred will be refunded; however, if a cancellation fee was incurred on an order and the original transaction was taxed then the cancellation fee may be taxed.

Cancelation and refund request must be made in the form of an email which should include the following:

• Name
• Contact information
• Event being canceled
• Date of event being canceled

Physical Assessments and TB Testing

Physical and TB screening test must be cancelled 48 hours prior to the date of scheduled service for a full refund to be issued. 

If a Physical and/or TB screening test is not cancelled 48 hours prior to its scheduled date a $10 (ten) dollar cancellation fee will be charged for each service not cancelled 48 prior to scheduled date of services.

If a No Call No Show occurs for any schedule Physical assessment and/or TB screening test NO REFUND WILL BE ISSUED.

Medical Training Program Registration and Tuition Fees

If the student is not accepted into the training program, all monies paid by the student shall be refunded. Refunds for books, supplies and consumable fees shall be made in accordance with Ohio Administrative Code section 3332-1-10.1. 

Refunds for tuition and refundable fees shall be made in accordance with following provisions as established by Ohio Administrative Code section 3332-1-10:

(1) A student who withdraws before the first class and after the 5-day cancellation period shall be obligated for the registration fee. 

(2) A student who starts class and withdraws before the academic term is 15% completed will be obligated for 25% of the tuition and refundable fees plus the registration fee. 

(3) A student who starts class and withdraws after the academic term is 15% but before the academic term is 25% completed will be obligated for 50% of the tuition and refundable fees plus the registration fee. 

(4) A student who starts class and withdraws after the academic term is 25% complete but before the academic term is 40% completed will be obligated for 75% of the tuition and refundable fees plus the registration fee. 

(5) A student who starts class and withdraws after the academic term is 40% completed will not be entitled to a refund of the tuition and fees. 

The school shall make the appropriate refund within thirty days of the date the school is able to determine that a student has withdrawn or has been terminated from a program. Refunds shall be based upon the last date of a student’s attendance or participation in an academic school activity. 

A withdrawal form must be completed and submitted accordingly in order to be considered for a refund.